Privacy

Data on your device

The app stores connection history (outages and poor-connection periods), notes, learned performance data, settings and diagnostic logs locally on your Windows device. This information is not automatically uploaded to us.

You can view connection history and notes in the app and export reports. Delete connection history removes history and notes and resets learned performance. Settings, diagnostic logs and existing exports remain. Local app data is protected by Windows access controls.

Website and connectivity

Using the website or app sends ordinary request information, such as your IP address and request time, to the hosting and connectivity-check services needed to operate them. Microsoft-hosted Store resources on the website may also receive ordinary request information when they load.

Cloudflare Web Analytics measures website use without analytics cookies or browser storage.

Offline browser storage

The website stores a small offline copy of its own files in your browser so the checker can open during an outage. Updates replace it, and you can remove it through your browser's site-data controls.

Legal basis and your rights

We rely on legitimate interests to operate and secure the app and website, understand website use and provide support, and on legal obligations where required.

Personal data is kept only as long as needed for these purposes or as legally required.

Some service providers may process data outside the EEA. Applicable adequacy decisions or other legal safeguards are used where required; you can ask us for information about them.

For personal data we hold, you may request access, correction, deletion or restriction, or object to processing where applicable. You may complain to the Belgian Data Protection Authority or your local data protection authority.

Data controller: Stefaan Verstraeten.